Anonymous
map-marker Houston, Texas

Need to get response

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Just waiting on a call back response from my inquiry. One way or the other it would be nice to hear back
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Holly K Eod

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Verified Reviewer

Terrible contact

Dickies - Terrible contact
Will not send me the link to reset my password for an exchange!?!!! {{Redacted}}
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Preferred solution: A reply!!

User's recommendation: Write password down

Joe W Mwe

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Verified Reviewer

Pants have broken clasp at waistband

I need 4 pairs of the 847s replaced. I have been pleased with all my purchases from dickie! I have never been disappointed with them.
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Pros:
  • Great pants

Preferred solution: Replacement

User's recommendation: I love the dickie 847’s. I have purchased a lot of them.

Annie C Zzr

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Verified Reviewer

Horrible.

Never received my item. Cant get ahold of anyone. Really disappointed In this happening. I have called many numbers and cant get through. My pkg never came!!!
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Loss:
$19

Preferred solution: Full refund

Anais Ixf

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Verified Reviewer
| map-marker Kansas City, Missouri

Discuss clerance item sales

What happens should an item ordered online at clearance not fit? Thanks..ll Can that item be exchanged.
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Amy M Wqk

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Verified Reviewer

Never received

I have several times bought products from this company each time failing me .I should have known better!!! Been more careful!!!
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Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Ghent, East Flanders Province

Contact & return

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Locatie & 0800-telefoonwleeftijd al 5 dagen nien bereikbaaR. Wij hebben alleen om een retourlabel gevraagd, omdat het artikel twee keer verzonden is en twee keer betaald is!!! De leveringsoorlog maakte in België en dat was ook het ontvangen busje Tsjechische Republiek. Vandaag, 1 week later, kunnen we geen enkele consumentenhulp bereiken. Online en telefonisch kregen we steeds de melding dat ze gesloten zijn!!! Help mij alstublieft...
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patricia b Snm

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Verified Reviewer
| map-marker Concord, New Hampshire

Nit happy with customer service " rules"

I had JUST placed an order, went back in to change pant size and realized they had the wrong adress for me on file. I couldn't change the adress anywhere so I contacted " customer care" talked with Elizabeth C and found out That customer care can't help you once you hit that SUBMIT ORDER button. My question is why?? I had just ordered it. Very poor ordering system and very very poor customer care. Most other companies have a way to correct things on an order. This company does not so consumers BEWARE ONCE YOU SUBMIT THAT'S IT..YOU CAN'T CHANGE ANYTHING.
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User's recommendation: Don't hit the submit button unless you want to gobround and round with customer care who can't help you

1 comment
Guest

Exactly the same experience. Used PayPal and somewhere along the way either dickies, lovely google auto fill, or most likely PayPal entered an address I moved from three years ago.

Called Dickies within minutes and nope, no go, d' nada.

Too late system is incapable of making adjustments. Cool eh?

Keith B Uuq

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Verified Reviewer

Size issue

The last five pairs of carpenters relaxed fit 34/32 work pants have been too small I would like to order more but I dont know if I should trust them.please advise 903 665**** thanks for your time . I have got five employees wearing them in the last few years and they are happy with the quality and longevity
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Pros:
  • Long lasting durable
Cons:
  • Size issue

Preferred solution: The manufacturer to get a inspection check

User's recommendation: Size running small consider next size up

Anonymous
map-marker Charlotte, North Carolina

These socks are extremely tight around ankle!

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My Husband wears a size 14, which is why I purchased Your Dickie white Crew sock. He liked the cushion of this sock over HAINES sock, but the Dickie sock cut His circulation around ankle off, which made His feet and ankles blow up!?! Now, after washing them, I stretch the ankle portion over a flower vase, so they are larger and comfortable. Insane!!!
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User's recommendation: Explain that this sock is for skinny legs, only, not large mens size!

Rupal Yij

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lanesboro, Minnesota

Poor quality carpenter pants.

Dickies - Poor quality carpenter pants.
Dickies - Poor quality carpenter pants. - Image 2
Dickies - Poor quality carpenter pants. - Image 3
I bought two pairs of relaxed, fit dickies carpenter jeans on January 6, 2023. The first pair had a belt loop tear and I dont even remember catching it on anything. The second pair I caught my right back pocket on the door frame, and by time I step through the door it already ripped the pocket all the way down almost to my knee. Ive had a lot of dickies pants before, but I have never seen such poor quality before.
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Bayan Hfi

99$ missing from my account

Why did you charged me 99$ For what From my amax card yesterday I didnt buy anything from the store 041044**** I would like to speak with somebody
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Preferred solution: Full refund

Anonymous
map-marker Jonesboro, Georgia

Painters shorts 48 waist

I've been a paint contractor for 30 years all of sudden I can't buy 48 waist painter shorts that hurts because I love wearing them all summer I have some but it's time for new ones please think about us fat guys 48 waist
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User's recommendation: 48 waist for fat guys

Anonymous
map-marker Charlotte, North Carolina

Wrong order

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I ordered 3 pairs of pants I got 2 pairs of pants and they were the wrong pants and wrong size this is the second time this has happened to me
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Margie M Jim

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Verified Reviewer

Made a mistake

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Problem solved a mistake made couldn't find the return label to send the items back and filled out the wrong pafe.
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Pros:
  • Great service

Preferred solution: Full refund

User's recommendation: Will recommend

Anonymous
map-marker Minneapolis, Minnesota

Where is my order

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I ordered from dickies website about two weeks ago it says it shipped but only the label was created I wanna know what is the hold up please get a hold of me
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User's recommendation: Don’t buy online

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